Terms of Service

Agreement to Terms

By accessing or using the NYC Sidewalk Violation Removal website (https://nycsidewalkviolation.com) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Services Description

NYC Sidewalk Violation Removal provides sidewalk repair, replacement, and violation removal services in New York City. Our services include but are not limited to:

• Sidewalk violation removal and dismissal
• Concrete sidewalk repair and replacement
• DOT permit filing and management
• Curb repair and installation
• ADA-compliant ramp installation
• Tree root damage repair
• Emergency sidewalk repairs

Inspections and Quotes

We offer on-site inspections and quotes for sidewalk repair services. Quotes are estimates based on visible conditions at the time of inspection and are valid for 30 days. Final pricing may vary based on unforeseen conditions discovered during the work process.

Service Agreements

All sidewalk repair work requires a signed service agreement before commencement. The service agreement will include:

• Detailed scope of work
• Total project cost and payment terms
• Estimated timeline for completion
• Warranty information
• Terms and conditions specific to your project

Payment Terms

Payment terms are outlined in individual service agreements. Generally:

• A deposit may be required before work begins
• Final payment is due upon completion of work
• We accept various payment methods including check, credit card, and bank transfer
• Late payments may incur additional fees as specified in your service agreement

Violation Dismissal Guarantee

We guarantee that sidewalk violations addressed through our services will be dismissed by the NYC Department of Transportation (DOT), provided that all work is performed according to DOT specifications and the customer has fulfilled all payment obligations. If a violation is not dismissed due to work quality issues on our part, we will correct the work at no additional cost.

Permits and Compliance

We handle all necessary DOT permit applications and filings as part of our service. All work is performed in compliance with NYC DOT specifications and building codes. Permit fees are typically included in our quoted prices unless otherwise specified.

Warranty

We stand behind the quality of our work. Specific warranty terms are provided in each service agreement. Our warranty covers defects in workmanship and materials but does not cover damage caused by external factors such as tree roots, vehicle impact, or natural disasters.

Customer Responsibilities

Customers are responsible for:

• Providing accurate property information and access
• Ensuring the work area is accessible and clear of obstructions
• Obtaining any necessary approvals from property owners or HOAs
• Timely payment according to the service agreement
• Protecting newly poured concrete from use during the curing period

Limitation of Liability

To the fullest extent permitted by law, NYC Sidewalk Violation Removal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific services giving rise to the claim.

Cancellation Policy

Customers may cancel scheduled services with at least 48 hours notice without penalty. Cancellations with less notice may be subject to a cancellation fee. Once work has commenced, the customer is responsible for payment for all completed work and materials ordered.

Website Use

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses or malicious code
• Collect information about other users
• Interfere with the proper functioning of the website

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of NYC Sidewalk Violation Removal and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association.

Governing Law

These Terms of Service are governed by the laws of the State of New York, without regard to conflict of law principles. You consent to the exclusive jurisdiction of the courts located in New York County, New York.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the modified terms.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us:

• Phone: (718) 767-3200
• Email: Info@nycsidewalkviolation.com
• Website: Contact Form